Frequently asked questions

How do I request a ride?

Download the app! The Free Cart Ride app will allow you to request a ride to and from your destination.



What do I do if I lost something on a ride?

Our goal is to return any lost items As quick as possible. Please feel free to reach out via social media or our phone number 704-238-3111



How do I report an incident? (safety)

Please feel free to reach out via social media or our phone number 704-238-3111



Is it really free?

Yes! The sponsors who purchase ad space on the vehicles allow us to operate at no cost to the rider!



Can I reserve FCR for a large event?

Yes, we allow bookings for private events and larger groups. If multiple carts are needed, we love to have some notice to prepare but we will do our best to make all requests work if possible.



How far can FCR go?

Our goal is to provide rides in the Southend and Uptown areas of the city. We can also go into the dilworth and westend areas if needed. We will hopefully be expanding our reach in the future!



How can I advertise with FCR?

We would love to help! Feel free to reach out at info@freecartride.com with any questions.



I'm interested in becoming a driver!

Reach out via social media or info@freecartride.com



Are pets allowed in FCR vehicles?

Yes! We actually prefer it!